> WHAT IS MY PROPERTY HOST?

We are an end to end solution for your short term let. Our What We Do page has more information.

> WHERE DO YOU OPERATE?

We operate in multiple cities across the UK.

> DOES THE PROPERTY NEED TO BE FURNISHED?

No, we have a partnership with a furniture rentals company and can arrange furniture from £200 per month.

> CAN I USE SOME OF YOUR SERVICES?

We manage the whole process.

> DO YOU HAVE ANY MINIMUM REQUIREMENTS?

We only assist where a property is available for three months or more.

> HOW MUCH DO YOU CHARGE?

18% (+VAT) of the total booking fee plus the cleaning fee. We also charge an initial onboarding fee of £250+VAT (this is deducted from your first month's revenue, so there are no upfront payments).

> DO I HAVE TO PAY IF I DONT GET A BOOKING?

No. Sometimes, there are quiet periods (not very often, but sometimes!) and if your property does not get booked, we will not charge you.

> HOW MANY SETS OF KEYS DO I NEED TO GIVE TO YOU?

We require 4 sets of keys.

> HOW DO I GET IN TOUCH?

The best way of getting in touch is via email info@mypropertyhost.com

> DO I NEED TO PROVIDE MY OWN LINNEN?

We will provide all necessary bed linen and towels.

> AIRBNB HAS A 'HOST GUARANTEE' SO WHAT'S THE POINT OF INSURANCE?

The key here is the word ‘guarantee’. This is not the same as insurance. On their website, Airbnb strongly encourage hosts to purchase separate insurance that will cover you and your property for damage or losses caused by a guest.

> I ALREADY HAVE MY OWN DOMESTIC HOUSEHOLD POLICY, SO WHY DO I NEED MORE INSURANCE?

Your domestic household policy is unlikely to cover you for loss/damage directly attributable to a paying guest.

> HOW LONG DOES OUR COVER LAST FOR?

Our cover starts from the day a guest arrives and ends when the guest leaves. My Property Host will provide the insurer with the dates that each guest is staying.